warranty

 

LIFETIME PRODUCT WARRANTY

XDesign is proud to offer a lifetime product warranty on all of its products. We will provide coverage of our products for lifetime since the time of purchase. If a substantial defect in material or workmanship arises with your XDesign product due to a manufacturers defect, case degradation or normal wear and tear AND a valid warranty claim is received by XDesign, we will gladly replace your XDesign product at no cost to you. Proof of purchase in the form of the original purchase order or packaging slip is required for warranty validation and reimbursement. Warranty claims must be made directly to XDesign. Please note that XDesign cannot be held liable for damages to your personal property resulting from any misuse or improper care and maintenance of the XDesign case.


EXCLUSION AND LIMITATIONS

XDesign does not cover any purchased through non-authorized dealers and/or online auction websites. Non-authorized 3rd party receipts or order numbers are NOT accepted for warranty verification. This lifetime warranty ONLY applies to the XDesign case. This warranty does not apply to damage to the XDesign case caused by accident, abuse, misuse, use for any purpose other than its intended purpose, acts of God, or any alteration or modification of the XDesign product.


OBTAINING WARRANTY SERVICE

Please note that your warranty begins the day you place the order. If you wish to make a claim under the lifetime warranty please log on to http://xdesignusa.com/contact-us, complete the form and provide the following information:

• Name
• Email
• Address
• Brief Description
• Amazon Order Number

All of the above information is required before a warranty claim will be accepted.


LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL XDESIGN OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES ARISING OUT OF THE PROPER OR INPROPER USE OF ANY XDESIGN PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE XDESIGN CASE OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE XDESIGN PRODUCT. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT XDESIGN HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO ANY CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED INSIDE OR OUTSIDE THE XDESIGN PRODUCTS, INCLUDING, WITHOUT LIMITATION, CELLULAR PHONES, OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE AFOREMENTIONED DEVICES. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.